Verizon signs on to use Google Cloud’s contact center AI to improve their customer’s experience, reports ZD Net. 

Google Cloud on Monday announced that Verizon is piloting its Contact Center AI technology to improve its customer experiences.

According to Wired, Google is now offering a confidential computing feature that allows cloud users to keep their data private. 

Sensitive data needs to be encrypted both at rest and in transit—that is, when it's passively stored and when it's being sent from one spot to another.

According to Cloud Security, as companies embrace remote work cloud services will need to increase their security. 

The adoption and use of cloud services has increased significantly over the past few years -- and this trend is only expected to grow as organizations embrace a remote workforce in light of  COVID-19.